I ran across a blog post in Harvard Business Review about the importance for an organization to identify the entrepreneurs and engage them. Entrepreneurs have a distinct challenge-oriented and improvement-focused mindset, and are happiest when they work collaboratively on a task, in a team, striving for solutions to complex or recurring problems.
I my world that is exactly what an empowered Business User using a Business Discovery platform to solve problems and explore are.
Imagine QlikView’s Business Discovery platform in the hands of an entrepreneur. A tool that can respond instantly to all needs and find correlations in large sets of data. Not to mention the collaboration abilities. QlikView’s associative experience provides answers as fast as they can think up questions. It lets them interact with data without limitations to generate insight in ways they never imagined. That’s a problem-solving match with ability to drive business toward new goals.
But how many are entrepreneurs, entrepreneurial-minded or serial entrepreneurs in an organization?
Now imagine your Business User with collaborative, problem-solving tool that turns the notion of static reports upside down, putting data where users can explore it, share it, and combine it at will to find new opportunities and make better decisions, opens for finding solutions to complex or recurring problems, and where challenge can be visualized with the help of a story to find improvements. That’s close to turning your Business Users into entrepreneurs. How would that transform your business?
Business Discovery is a reality and can help you empower your Business Users. Instead of pushing insights from the top down, it enables Business Users to discover insights on their own, anywhere in the organization — and anywhere outside it. It simplifies collaborative decision-making.
That leads to the main issue – do you trust your Business Users enough to empower them with tools and access to information so they can start the transformation? I’m not saying it’s a easy step, but it’s crucial to develop as company, and make the Business Users a part of the business strategy. A company isn’t separate islands where an department may not know what other departments do or what they struggle with. A company should be guided with a common goal, a strategy on what they do, how they do it, and most important WHY they do it. If you make your Business Users a part of that you will benefit from their transformation to entrepreneurs.
It is as easy as anyone with information can not avoid taking responsibility, but whoever doesn’t receive information have no way to feel responsible. Logic is as follows: Information and knowledge about the situation allows Business Users to take responsibility which fosters participation. This in turn leads to commitment and motivated employees. The opposite, i.e. when the Business Users does not have any information, you risk a situation of lack of participation, lack of interest and also inability to take responsibility and act in the company’s best interest. And that’s a big reason why star performers become disengaged and flee— taking their new ideas with them.
In 1958 Hans Luhn coined the term Business Intelligence as “ the ability to apprehend the irrelationships of presented facts in such a way as to guide action towards a desired goal.” And that is what a Business User can do with a Business Discovery tool like QlikView. The question is: Can you afford not to empower your Business Users and turn them into entrepreneurs?
How would that transform your business?